FAQs

General Information

What are mycotoxins?

Mycotoxins are secondary metabolites produced by various species of fungi. As a microscopic byproduct of fungus, mycotoxins are a hazardous chemical compound to humans and animals. Mycotoxins are found on and around the body of a fungus, the spores, and anywhere that water and wind will take them. Mycotoxin exposure happens through skin contact, respiration and ingestion and can lead to severe illness if allowed to invade your space. Enough exposure to mycotoxins leads to numerous health effects called mycotoxicosis. Although the function of mycotoxins has yet to be discovered by the scientific community, one theory is that mycotoxins are the biological weaponry of a fungus used for defense and offense as the fungus fights for resources and survival.

Citations:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC164220/

What is Superstratum’s Whole Home System?

The Whole Home System is Superstratum's patent pending mycotoxin cleaning protocol. Performing our Whole Home System in your home will remove mycotoxins from air and surfaces. The protocol utilizes our three chemistries: Building Cleaner, Deodor Bombs, and Endurance Coating. We have a detailed instruction manual and a dedicated customer service team available to customers as well as a video tutorial on the way!

How much does it cost to perform the Whole Home System?

Costs vary depending on the home or space; however, the average cost is less than $1.00 per square foot. To receive a free customized quote, Contact Superstratum or call us directly (855)-502-8119.

How do I perform the Whole Home System?

First, Contact Superstratum to receive a customized quote, and the Whole Home System instruction manual. Next, purchase your products, and gather any additional equipment needed after reading through the Whole Home System manual. The Superstratum customer service team is available to answer any questions or concerns you may have so that you feel confident performing this mycotoxin cleaning to heal your home!

Do I perform the Whole System Home before mold remediation?

No. Before performing the Superstratum’s Whole Home System, it is essential to have any active mold identified and professionally removed by a certified specialist. Please Contact Superstratum or call us directly (855)-502-8119 for more information.

Where can I find a qualified professional to perform Superstratum’s Whole Home System?

Please Contact Superstratum or call us directly (855)-502-8119 to learn more about your options for professional service.

What is the shelf life of your products?

All of our liquid chemicals retain a 12 month shelf life at optimal strength from the day you receive your products. The Deodor Bomb and Deodor Bomb Pro products retain a 3 year shelf life at optimal strength from the manufacturer date printed on every Deodor Bomb foil wrapper. 

What is Superstratum’s return policy?

All Superstratum sales are final and non-refundable once the products have shipped. We do not accept requests for a cancellation or return of products that have left the warehouse. If you have questions or concerns, please contact us at hello@superstratum.co or call us directly (855)-502-8119.

Everyday Cleaner + Building Cleaner

Are the Everyday Cleaner and Building Cleaner safe to use around my children and pets?

Yes! Our liquid cleaner is made with a specially manufactured hypochlorous acid (HOCl) that is produced by running an electrical charge through salt and water. Furthermore, our cleaners do not leave behind any toxic chemicals, only harmless salt! HOCl is non-toxic, non-corrosive, and has a neutral pH level. In fact, did you know that HOCl is actually produced by your white blood cells to fight infection and bacteria? No personal protective equipment is needed to use the Everyday Cleaner/Building Cleaner.

What surfaces can I clean with the Everyday Cleaner?

The Everyday Cleaner is safe for nearly all your home’s surfaces. Use it to clean All porous and non-porous surfaces alike - bathrooms, floors, kitchen countertops, curtains, clothes, cushions, etc.

What surfaces are not ideal for cleaning with the Everyday Cleaner?

Be careful applying our hypochlorous acid products to galvanized metal such as HVAC vents and ductwork. If hypochlorous acid sits on galvanized metal too long, it will cause rusting and/or remove paint. Avoid rusting by wiping and/or rinsing the surface after the recommended sit time of on the product’s instruction labels.

Can I use the Everyday Cleaner to remove mold and mildew stains in my shower?

Yes. Spray the cleaner directly on the stain’s surface. Allow the formula to sit for 60 seconds. For lighter stains, wipe away with a disposable rag. For tougher stains, use a scrub brush to remove the stain and repeat this step if necessary. Some biofilms require a little elbow grease to remove the discoloration. Please note: If the biofilm has had ample time to adhere to a surface as well as exposure to lots of dust and surfactants to digest, you may not be able to remove the biofilm completely without using a stain remover.

What is the difference between the Building Cleaner and Everyday Cleaner?

The Building Cleaner and Everyday Cleaner are both powered by hypochlorous acid (HOCl). Both chemicals are produced using only three ingredients: water, salt, and electricity. The difference is in concentration. Our Building Cleaner is 500 parts per million and the Everyday Cleaner is 300 parts per million.

Do I need any personal protective equipment to use the Building Cleaner or Everyday Cleaner?

No. It is safe to use around your children and pets. Hypochlorous acid is a compound produced naturally by the human body. Our chemists replicated it outside of the body by running an electrical charge through only two ingredients- salt and water. It is non-toxic and pH neutral.

How much Building Cleaner do I use to fog my home?

First, calculate the total cubic footage of space you will fog. One gallon of Building Cleaner covers 5000 cubic feet. Therefore if you have a 1500 square foot home and 10ft ceilings, you will need 3 gallons of Superstratum Building Cleaner.

How do I fog my home with the Building Cleaner?

Rent or purchase an ultra-low volume cold fogger. Pour the Building Cleaner directly into the fog tank. Move from room to room to ensure full volumetric coverage of all spaces in your home by fogging the general air space, wall-to-wall, and floor-to-ceiling, as well as accessible crawlspaces and attics. Allow the mist to coat your home’s exposed surfaces and furniture.

What kind of fog machine do I need?

Rent or purchase an ultra-low volume or ULV cold fogger.

Do I need to wash my clothes, plates, utensils, blinds, etc. after fogging my home with the Building Cleaner?

No. Hypochlorous acid leaves behind zero toxic chemicals-only a thin layer of salt.

How do I remove the residual salt film left behind after fogging my home?

To remove visible salt films on your home's horizontal surfaces, wipe surfaces with a dry microfiber cloth. You may also spray Everyday Cleaner/Building Cleaner directly to the surface and wipe if needed.

Has Superstratum conducted any third-party lab testing?

Yes! At Superstratum, we believe third-party lab data and analysis are essential for building trust and delivering effective solutions to our sensitized customers. Read our White Paper. In January of 2023, Michael Pinto from WonderMakers Environmental contracted with Medical Services Consultation P.A. (MSCPA) and working with Real-Time Laboratories evaluated the general efficacy of the Superstratum Building Cleaner product in removing mycotoxins in a biosafety level 1 laboratory. The straightforward process involved testing the Building Cleaner on an intentionally contaminated piece of oriented strand board (OSB). The results of the testing showed an overall reduction in mycotoxins on the difficult to clean OSB boards of 94% - 95%.

Superstratum Building Cleaner* Mycotoxin Removal Efficacy Test

OSB board and treatment

Mycotoxins (parts per billion – ppb)

Gliotoxin

Trichothecenes

Ochratoxin A

Zearalenone

Contaminated control

5.057

0.891

8.275

1.292

Contaminated and sprayed

BMDL

0.205

BMDL

BMDL

Percent reduction

100%

77%

100%

100%

Contaminated and spray/wipe

BMDL

0.169

BMDL

BMDL

Percent reduction

100%

81%

100%

100%

Deodor Bombs + Pro

What is the difference between the Deodor Bomb and Deodor Bomb Pro?

The Deodor Bomb is our unique delivery system of chlorine dioxide gas (ClO2). When activated with warm water, it begins to produce ClO2 gas within minutes. It is ideal for use in interior living spaces and working spaces and is available for both retail and professional purchase.
The Deodor Bomb Pro is double the strength! When activated with warm water, it begins to produce ClO2 gas within seconds. Due to its instant gas release, it is more powerful than the non-pro version and for use in uninhabited spaces such as garages, basements, attics, sheds, and crawlspaces. 

What personal protective equipment (PPE) is required for the Deodor Bombs and Deodor Bomb Pros?

A fitted N-95 mask and nitrile gloves are required for Deodor Bombs. A PD-100 full face respirator gas mask and nitrile gloves are required for Deodor Bomb Pros.

What do I need to remove from my home before using a Deodor Bomb?

Remove all people, plants, and pets. Remove fish tanks or cover with 6 mil plastic sheeting and seal with painter’s tape. Turn off, remove, or cover your smoke detector system with 6 mil plastic sheeting and painter’s tape. Other items to consider removing or protecting from possible damage due to the process of oxidation include taxidermy, exposed artwork/paintings, vintage paper goods, and delicate collectibles.

What are the instructions for using Deodor Bombs in my home?

Please read our Deodor Bomb Instructions included with every Deodor Bomb order.

How long does it take to air out my home after performing a Deodor Bomb treatment?

Depending on the size of the home, temperature, humidity level, and level of treatment performed, air out may take a few hours. Open all doors and windows to allow rooms to air out. You can reduce the air out time needed by using fans and air purifiers to remove the ClO2 gas from the home.

How long does it take for residual chlorine dioxide odor to fade?

It varies by treatment space size, temperature, humidity level, and level of treatment performed. If you notice a residual chlorine dioxide (ClO2) odor after airing out a home, don’t worry! It will completely fade in a few days if not before. Some customers did not notice a residual ClO2 odor after air out. UV light, air movement, and air purifiers will rapidly dissipate lingering chlorine smell. If you feel nauseous, experience headaches, or feel any sensitivity to the residual ClO2 odor, exit the home, and continue the air out until the odor has completely dissipated.

Do I need to cover or remove pantry foods in the kitchen before activating Deodor Bombs?

No. Our chlorine dioxide gas leaves behind zero toxic chemicals-only a thin layer of salt.

Should I wash my clothes, plates, utensils, etc. after a Deodor Bomb treatment?

No. Our chlorine dioxide gas leaves behind zero toxic chemicals-only a thin layer of salt.

Should I turn off pilot lights before activating the Deodor Bombs?

No. Our chlorine dioxide gas technology does not produce an exothermic reaction that requires you to turn off your pilot light.

How do I remove residual salt left behind after a Deodor Bomb treatment?

To remove visible salt films on your home's horizontal surfaces, wipe surfaces with a dry microfiber cloth. You may also spray Everyday Cleaner/Building Cleaner directly to the surface and wipe if needed.

How do Deodor Bombs work?

Our Deodor Bombs release 75 ppm-100 ppm of chlorine dioxide (ClO2 gas) per hour per cubic foot every hour. Moisture from the sponge controls the reaction and release of the active ingredients-ClO2 and water-offering a safer delivery system than most ClO2 gas delivery systems.

How long do I let the chlorine dioxide gas permeate before airing out?

For mycotoxin removal, allow the gas to permeate the treatment space for 12 hours. For VOCs and odors, allow the gas to permeate the treatment space for 6 hours to 12 hours.

Why is it necessary to turn the HVAC air conditioning off?

Air conditioning systems dehumidify the general air space, and chlorine dioxide gas utilizes the extra moisture in the air as a shield as it penetrates microbes, stealing electrons to break down and destroy mycotoxins, VOCs, and odors.

Why is it recommended to activate Deodor Bombs in the evening?

Sunlight significantly weakens the performance of chlorine dioxide gas. Therefore, if you perform a Deodor Bomb treatment during the day, block all sunlight from windows.

What is the ideal temperature range and relative humidity level for a Deodor Bomb treatment?

Confirm or adjust conditions to a temperature range between 65°F/ 18°C - 90°F/ 32°C and a relative humidity of at least 65%. Optimal conditions for Deodor Bomb treatment are 70°F/ 21°C and 70%.

How quickly is chlorine dioxide gas generated after activating the Deodor Bomb dry sponge with water?

Once activated with water, chlorine dioxide gas will begin to generate in three to five minutes.

How do I dispose of the Deodor Bomb after use?

The remaining yellow liquid is an oxidizer; therefore, do not spill as bleaching may occur. You may neutralize the remaining yellow liquid and sponge by pouring vinegar into the plastic holder. Then pour the liquid down the sink drain, or straight into a refuse container. Dispose of the sponge and plastic holder in an outdoor refuse container. The sponge is biodegradable and the plastic holder is #3 plastic and recyclable. The holder may be rinsed and reused.

Are Deodor Bombs reusable?

No. Our Deodor Bombs are single use only.

How do I minimize the risk of damage to my possessions due to chlorine dioixde’s oxidation properties?

First, calculate the appropriate Deodor Bomb size and quantity needed based on the cubic footage of the space you will treat. Second, remove any items from the space that you cannot risk losing. Such items may include taxidermy, exposed artwork/painting, vintage paper goods, and delicate collectibles. Third, utilize overhead and/or electrical fans on a low speed to circulate the chlorine dioxide gas throughout the space. Providing adequate airflow with fans is important, because stagnant chlorine dioxide gas may cause discoloration on certain surfaces.

Endurance Coating + Pro

Do I need any personal protective equipment to use the Endurance Coating?

No. Personal protective equipment is not required. It is safe around people, plants, and pets. Read our Safety Data Sheet. However, for larger professional service applications, we recommend safety glasses, dust masks, and disposable coveralls.

Does the Endurance Coating contain any odors or fragrances?

No. It is scentless. We heard our customers loud and clear! There are zero added odors or fragrances to the Endurance Coating.

Is the Endurance Coating encapsulating?

No. Our Endurance Coating is a breathable, non-encapsulating dry-film that is water and abrasion resistant.

When do I apply the Endurance Coating?

The Endurance Coating should always be the last application step for protection against future mold growth. For example, to protect a newly constructed wooden fence, apply the Endurance Coating after you have painted, stained, and/or sealed the wood.

What is the difference between the Endurance Coating and Endurance Coating Pro?

Our proprietary formula is an invisible, breathable, and water resistant dry film that is protected from the growth of mold and mildew on its surface through 100s of wet/dry cycles. Both the Endurance Coating and Endurance Coating Pro formulas are identical, and offer the same protection - 10 weeks in high traffic areas, 2 years in low traffic areas, and 10 years in undisturbed areas. The Endurance Coating Pro is only available for professional purchase.

What surfaces inside the home are recommended to apply the Endurance Coating?

Apply the Endurance Coating to all moisture exposed and previously contaminated areas prone to collecting dust. Ideal locations include but are not limited to grout lines, caulk, ducts, HVAC units, furniture and fabrics, new air filters, window frames where condensation occurs, back sides of furniture and appliances that collect heavy layers of dust, wall cavities, baseboards, tops of doors, subfloors, attics, crawlspaces, basements etc.

What surfaces outside the home are recommended to apply the Endurance Coating?

Apply the Endurance Coating to virtually any exterior surface prone to mold and mildew growth such as stone, brick, wood, sidewalks, decks, stucco and vinyl siding, shingles, boats and watercraft, outdoor furniture, etc.

How do I store the Endurance Coating?

Store your Endurance Coating ABOVE 32°F/0°C temperatures and BELOW 90°F/32.2C°.

How long will the Endurance Coating protect my surfaces from mold and mildew growth?

Depending on the surface’s exposure to moisture, the coating’s protection will vary. You can expect 10 weeks for high moisture environments such as bathrooms and showers, 2 years for low moisture environments such as siding, decks, windows, and 10 years in undisturbed areas such as crawlspaces, attics, wall cavities.

What surfaces are not recommended to apply the Endurance Coating?

The Endurance Coating is not recommended on non-porous surfaces such as glass or varnished surfaces with hydrophobic properties.

How do I remove the Endurance Coating from the surface?

Use an ammonia based cleaner to remove the Endurance Coating.

Does the Endurance Coating contain any toxic chemicals?

No. Our proprietary formula contains zero bleach, peroxide, or quaternary ammonium salt, or metals. No personal protective equipment is required to apply the coating to surfaces in and around your home.

How does the Endurance Coating work?

When applied to a surface, the Endurance Coating’s technology uses smart polymer technology to bond to surfaces creating an invisible and breathable dry film. The Endurance Coating then responds to moisture using preservatives to completely inhibit mold and mildew growth on the coating’s surface. Unlike everyday chemical cleaners and quaternary salts, our Endurance Coating is protected from abrasion and moisture giving you long-lasting coverage and reducing your cleaning time.

Does the Endurance Coating kill mold?

The Endurance Coating is a protective coating that prevents the growth of mold and mildew on its surface. It is not a cleaner. Apply a light mist coat to a clean and dry surface.

Why did the Endurance Coating leave a yellow and green stain?

You may have forgotten to shake the product before use, and/or you applied too much Endurance Coating to the surface. A little goes a long way! Remember, you only need to apply a light mist coat. It is a milky white formula that dries completely clear.

How do I know if I applied too much Endurance Coating to a surface?

There should be no running or dripping. The surface tension of the runny water will pull the protectant with it and leave unprotected streaks; therefore, a thin layer is best. If you would like to apply a thicker coat, wait for the first layer to completely dry, then reapply if it gives you more peace of mind!

How can I verify the correct application of the Endurance Coating if it dries clear?

Our formula contains a UV-light indicator for verification. Check your work by running a UV light over the surface. The Endurance Coating will appear speckled.

What can I use to apply the Endurance Coating?

Use a handheld spray bottle or a garden sprayer. For larger surface areas, you may use an airless sprayer with a 411 tip or a 211 tip to reduce overspray for framing and attic joists.